covid update

7 september 2020

in light of the further restrictions put into place in Melbourne, we will be experiencing further delays with our made-to-order goodsMADE FROM HOME KITS.

if you have any requirements to receive your order by a certain date, our ready to ship goods are shipping daily, however when ordering from our other collections, please get in touch with Simone to ensure your required delivery date can be achieved.

please also note our cloth face masks are sold out & we will not be restocking at this time.

we are still upgrading Victorian & International orders to express complimentary at this time.

thank you so much for your support for simétrie during this time, we couldn't keep going without your orders & we can't wait for our team to return to the atelier to keep creating beautiful bags for you again soon.

 

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4 august 2020

whilst we are in Stage 4 restrictions in metro-Melbourne due to COVID19, we are still able to ship the below collections:

> ready to ship goods

> MADE FROM HOME KITS [now shipping daily]

> cloth face masks [whilst stock lasts]

 

temporarily, our local delivery & our pick up options will be turned off.

all Victorian & international orders will be upgraded to express post complimentary to accommodate postal delays. as we've experienced delays in these areas due to social distancing measures in Melbourne sorting facilities with Australia Post. we have not noticed this issue with interstate Australian orders so these will continue to be shipped with standard shipping.

made to order goods may have more delays than usual depending on other orders happening at the same time. if you have questions, get in touch with Simone & she will be happy to help you.