standard shipping >

AUS delivery is $9 or FREE with orders over $299

NZ delivery is $20 AUD or FREE with orders over $500 AUD

Delivery everywhere else is a flat rate of $50 AUD

express shipping >

AUS express delivery is $15

NZ express delivery is $30 AUD

Express delivery everywhere else is $80 AUD

Please also note that our online prices do not include duties and taxes that may be payable before the item is delivered into your country. To find out more about import duties and taxes we recommend contacting your local customs office.

At simétrie, we are thrilled to be expanding our kangaroo leather goods shipping services to various countries worldwide. If the checkout does not allow shipping to your country please don't hesitate to contact us so we can look into it for you.

Our international shipping takes approximately 3-6 days, with the exception of New Zealand, which offers overnight shipping. Our shipping rates are calculated at checkout and range from $100-$200 AUD. Please note that the pricing reflects the international shipping fees and the costs incurred by our kangaroo export permit.

Please also note that our online prices do not include duties and taxes that may be payable before the item is delivered into your country. To find out more about import duties and taxes we recommend contacting your local customs office.

If your order is in stock, that means it is ready to ship. When stock reaches limited quantities the product page will display the number of how many items we have left. Shop ready to ship items if you are in a hurry to receive your order.

For all ready to ship orders >

~ please allow 3 – 6 business days for standard delivery in Australia.

~ please allow 1 – 2 business days for express delivery in Australia.

~ please allow 6 – 10 business days for international delivery.

Upon dispatch, a tracking number will be sent to your nominated email address. We will contact you if your parcel is returned to us, and provide you with the option of re-dispatch. Re-dispatch will incur the applicable postage costs to be paid again.

When our goods are not in stock you will see a made to order note on the product & in the checkout.

Made to order lead times on our handcrafted leather bags and wallets vary, and can take between 2-4 weeks.

Contact us if you need your order urgently or for more accurate delivery times.

We pride ourselves in the highest standards in handcrafted leather goods, but in the case you need to make a return – this is what you need to know.

Items returned must be in the original packaging and in the same condition that you received it.

Faults ~

Contact us within 14 days and faulty returns may be refunded, exchanged for another item of equal value or credit. We will cover the return postage costs and send you the return shipping label.

Change of mind ~

Contact us within 7 days and if you've changed your mind with your purchase to obtain a refund, exchange for another item of equal value or credit. We will cover the return postage costs and send you the return shipping label.

When purchasing personalisation please choose carefully as personalised products are not refundable or credited for change of mind.

We understand it can be hard to make the right choice online, so in the case you do change your mind on a purchase of samples, one-off prototypes or archive collections you can swap your original choice for another style of equal value, or exchange the amount for a gift card [the good news is that our gift cards do not expire]. 

We do not cover the return shipping cost on archive pieces.

Due to the discounted rate we will not be able to refund the sale from archive collections, so please choose carefully.

Cancellations made with less than 7 days notice before the start of a course, will forfeit 100% of the paid workshop fee. In this instance rescheduling to another course date is encouraged. Every effort will be made to make any exceptions or rescheduling requested with less than 7 days notice although it will be dependent on available time and materials in the given notice period. 

Cancellations made less than 14 days prior to class commencement will forfeit 50% of the workshop fee paid.

Any cancellations before 14 days will receive the full refund.

If for any reason a participant cannot attend any one of the workshops reimbursement cannot be made for that session. Materials and further instruction will be provided for the participant to catch up or complete the course. 

Transfers of the entire course to another participant is acceptable and encouraged.